If you are facing touchscreen issues on your iPad, do not worry. In this guide, we’ll go over the most common touchscreen issues iPad users face and provide solutions for each problem.
How to Fix iPad Touchscreen Not Working
Clean off your screen
Just wipe: Yes, wiping the iPad screen can actually fix the problem when the touch does not work due to dust particles on the screen. Dust and dirt not only make it hard to see the screen but also make it unresponsive to your touch when you use it. You can use an ordinary microfiber cleaning cloth to wipe the screen. Or you can use a $19 micro polishing cloth from Apple (kidding, do not buy it). However, it is always recommended to use a high-quality cloth to ensure that the screen is not scratched.
Don’t use iPad with wet hands/Gloves
Did you know that touchscreens usually do not work with wet hands? So never use an iPad with wet hands. And if you are wearing gloves, take them off. Most gloves will not work with the iPad’s touchscreen. If you still want to use the iPad with gloves, there are special gloves designed specifically for touchscreens.
Remove screen cover
Sometimes screen protectors can prevent the screen from working. Most screen protectors that are cracked or chipped can cause the iPad touchscreen to not work in some areas. Try to remove them and use the iPad again. If your iPad Touch works properly again after removing the cracked or chipped screen protector, it is better to install a new screen protector.
Take off the screen case
To protect their devices, most people use iPads with screen covers. Sometimes they can be the main reason why your iPad’s touchscreen does not work. Some screen protectors touch the screen directly, making other parts of the screen unresponsive. You can easily find this out by checking if your screen protector is in direct contact with the iPad touchscreen. If it is, cut off the extra part of the protective case that touches the screen or buy a new protective case from a reputable company.
Restart your iPad
Restarting the device is the most proven method to fix most device issues. This can also be applied to the iPad to fix issues with the screen not working. Restarting the iPad may be different because you cannot use the screen to control the device. You need to use the buttons to restart your iPad.
Sometimes a specific app can also cause the problem. If your iPad’s screen stops working when you open a certain app, try restarting the app. It’s also better to update the app or remove it from the device altogether to prevent it from causing touchscreen problems.
Update your iPad or the latest version
There is a possibility that the current version of the software installed on your iPad is causing the problem. To fix this, update your iPad to the latest version.
Connect your iPad to a Wi-Fi network. Access the Settings app. Tap “General“. Tap on “Software Update”.
If an update is available, you’ll see a notification with information about the update and a button to download it. Tap the “Download and Install” button to start the update process. The update process may take some time, depending on the size of the update and the speed of your Internet connection.
Factory reset your iPad
If the problem is still not fixed even though you have applied all the troubleshooting methods listed, the last step you should take is to reset your iPad to factory settings. We have a complete guide on how to factory reset your iPad. To save you time, here are the steps.
Backup data
To factory reset your iPad, follow these steps:
Go to the “Settings” app on your iPad, and tap on “General.” Scroll down and tap on “Transfer or reset iPad.” Tap on “Erase all content and settings.” Enter your passcode or your Apple ID and password if prompted. Confirm that you want to erase all content and settings by tapping “Erase now.” Wait for the reset process to complete, which may take a few minutes. Once the reset is complete, you will be prompted to set up your iPad as a new device or restore it from a previous backup.
Disconnect external devices
In rare cases, a faulty external accessory connected to your iPad can cause the iPad touchscreen to stop working. Simply remove the accessory and check if the iPad touch works again.
Avoid extreme temperature
Most electronic devices, including iPads, don’t work in extreme cold or heat. Your tablet may display a warning if the temperature rises above a certain level. If this is the case, wait some time until your iPad’s temperature reaches a normal level. You can then use it again only after it has cooled down.
Get in touch with Apple support
If resetting the iPad does not fix the problem either, it could be a hardware issue. The best way to troubleshoot hardware issues on your iPad is to visit Apple support. You can go to the Apple Genius Bar and make an appointment or go to the nearest Apple Store and fix the problem. So, those are the solution to fix most iPad touchscreen problems. Despite world-class, Apple products also get into common problems sometimes, and fortunately, they can be fixed with simple troubleshooting methods. I hope you find this guide helpful. If you have other problems with your iPad screen, let us know in the comments below. We are more than happy to help you out.
Hard reset your iPad: press and hold the Home and Power buttons until the Apple logo appears. This will restart your iPad and may fix the problem. Check if a software update is available: Go to “Settings” > “General” > “Software Update” to see if an update is available for your iPad. Installing the latest software update may fix the pink screen issue. Check if there is a hardware problem: If the pink screen continues to appear after following the steps above, the problem may be hardware related. Take your iPad to an Apple Store or authorized repair center to have it repaired.
